CustomerBeautiful technology, delivering an exceptional customer experience
Relax and focus on the insurance bit, we’ll wow your customers with our proprietary instalment platform
Technology
Coverpay’s bespoke platform provides customer onboarding, payments and settlements, plan communications and self-service access, all in a tech-led, end-to-end solution.
Experiences
Simple and intelligent interactions.
It’s Fast
Customers create their Coverpay account and pay their first instalment all within 2 minutes.
No hidden Nasties
We say it how it is in easy-to-understand plain English.
100% Digital
We’re 100% online so available for customers to pay their insurance 24/7.
Clever Communication
We use smarts and automated prompting to keep customers in the loop about their plans.
Self-Service
Customers can self-manage their plans through the customer portal including making up missed payments, changing payment details, and paying out their plan early.
Flexibility
Give customers complete flexibility on when they pay and how much of the invoice they would like to pay today and how much they would like to pay by instalments.
Support
We’re here for you.
Launch Assistance
We’ll work closely with your team to create an instalment offering that suits your business and your customers. Our technology team has many years of experience in insurance platforms, so we encourage a collaborative approach to integration to ensure both parties leverage our innovative technology.
We’re always open for business
Our platform is available online 24/7. No matter the day or time your customers will be able to start an instalment plan and have immediate access to their plan to self-manage.
Friendly support for your customers whenever its needed
Your customers are in good hands. We’re customer obsessed and our support teams are available to help your customers online, 24/7.
Build it
Create an instalment plan that suits your business.
Brand it
Beautiful digital experiences, our brand our yours.
Connect it
Integrate in a way that compliment your existing customer journeys.